MediaJamm Ltd Privacy Policy
Last Updated: June 2026
1. Introduction
Welcome to MediaJamm Ltd. We respect your privacy and are committed to protecting your personal data. This privacy policy informs you how we look after your personal data when you visit our website at www.mediajamm.co.uk and tells you about your privacy rights and how the law protects you.
2. Important Information and Who We Are
MediaJamm Ltd is the data controller responsible for your personal data.
- Full name of legal entity: MediaJamm Ltd
Email address: Promotions@mediajamm.com - Postal address: Unit 1 3 Durfold Drive Reigate Surrey RH2 0QA
- Telephone number: 07718139571
Questions about this policy should be directed to our Privacy Lead at promotions@mediajamm.co.uk.
You have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). We would, however, appreciate the chance to deal with your concerns before you approach the ICO, so please contact us in the first instance.
3. The Data We Collect About You
Personal data means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you, grouped as follows:
- Identity Data: Includes first name, maiden name, last name, username, or similar identifier.
- Contact Data: Includes billing address, delivery address, email address, and telephone numbers.
- Financial Data: Includes bank account and payment card details.
- Transaction Data: Includes details about payments to and from you and other details of products and services you have purchased from us.
- Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting, and location.
- Usage Data: Includes information about how you use our website, products, and services.
4. How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- Where we need to perform the contract we are about to enter into or have entered into with you.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
4a Cookie & Tracking Policy
- Our website uses cookies and similar tracking technologies to distinguish you from other users and to improve your experience. Cookies are small text files placed on your device.
- We use the following types of cookies:
- Strictly necessary cookies — required for the website to function and cannot be switched off.
- Analytics cookies — help us understand how visitors interact with our website (e.g. Google Analytics). These are only set with your consent.
- Advertising/targeting cookies — used to deliver relevant adverts. These are only set with your consent.
- You can set your browser to refuse all or some cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, some parts of the website may become inaccessible or not function properly.
- On your first visit, you will be presented with a cookie consent banner allowing you to accept, reject, or manage your cookie preferences. You can change your preferences at any time via the [Cookie Settings] link in the footer.
5. Purposes and Lawful Bases for Processing
Below is a description of the ways we plan to use your personal data, and which of the legal bases we rely on to do so:
| Purpose / Activity | Type of Data | Lawful Basis for Processing |
| To register you as a new customer | Identity & Contact | Performance of a contract with you |
| To process and deliver your order | Identity, Contact, Financial, Transaction | Performance of a contract with you |
| To manage our relationship with you | Identity, Contact, Profile | Necessary to comply with a legal obligation |
| To administer and protect our website | Technical, Usage | Necessary for our legitimate interests |
| To deliver relevant website content/ads | Identity, Contact, Technical | Consent or Legitimate Interests |
6. Disclosures of Your Personal Data
We may share your personal data with internal and external third parties, such as IT service providers, payment processors, delivery couriers, and professional advisers. We require all third parties to respect the security of your personal data and to treat it in accordance with the law.
Where we rely on legitimate interests as our lawful basis, we have carried out a Legitimate Interests Assessment (LIA) to ensure our interests are not overridden by your rights and freedoms. You may request a copy of our LIA by contacting us at promotions@mediajamm.co.uk.
You have the right to object to processing based on legitimate interests at any time. See Section 10 for how to exercise this right.
6a. Profiling your data
We may analyse your personal data to create a profile of your interests and preferences so that we can contact you with information relevant to you, and to deliver targeted advertising. This is referred to as profiling.
We do not make solely automated decisions about you that produce legal or similarly significant effects without human review. If this changes, we will update this policy and notify you accordingly.
You have the right to object to profiling used for direct marketing purposes at any time by contacting us at promotions@mediajamm.co.uk. Where profiling is used for other purposes on the basis of legitimate interests, you also have the right to object — please see Section 10 for your full rights.
7. International Transfers
We do not transfer your personal data outside the UK.
8. Data Security
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorised way. In addition, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know.
9. Data Retention
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for. To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the data, the potential risk of harm from unauthorised use or disclosure, and applicable legal requirements.
As a general guide, we retain data as follows:
| Data Type | Retention Period |
| Customer account data | Duration of account + 2 years |
| Transaction & financial records | 7 years (legal/accounting obligation) |
| Marketing preferences | Until consent is withdrawn or 2 years of inactivity |
| Technical/usage data | 13 months (standard analytics period) |
| Correspondence & enquiries | 2 years from last contact |
In some circumstances we may anonymise your personal data so that it can no longer be associated with you, in which case we may use that data without further notice.
10. Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:
- Request access to your personal data.
- Request correction of your personal data.
- Request erasure of your personal data.
- Object to processing of your personal data.
- Request restriction of processing your personal data.
- Request transfer of your personal data.
- Right to withdraw consent at any time.
If you wish to exercise any of the rights set out above, please contact us at promotions@mediajamm.com